iHerb Japanese Website
And if you’re a new customer, save 10%on your first order with Promo Code: YAG250
iHerb Japan Shipping Free
Sagawa Mail Free
3-5 days average with tracking number
No P.O box address
Maximum weight 30 lbs ( 13.60 kg)
Extra discount if order = $80+
Yamato Transport $8.00
2-5 days average with tracking number
No P.O. box address
Maximum weight 20 lbs (9 kg)
Possilbe extra time and fees due to customs.
Yamato Transport COD $10.00
Order without a credit card
5-10 days average with tracking number
Maximum order $120 (~9,500-10,000 yen)
Maximum weight 10 lbs.
Possible extra time and fees due to customs.
Orders below $120 usually aren’t charged import fees.
iHerb Japan Prohibited Products
Japanese customers are responsible to understand Japan Customs laws. If you have questions about prohibited products, please contact Japan Customs below.
• Corn meal
• Meat products (jerky)
• Pet foods
• Pet supplements
• Raw beans
• Raw rice
*EXCEPTION: iHerb Japan customers may import Sea Tangle Noodle Company, Kelp Noodles, 12 oz (340 g), 5kg maximum/month (~14 bags).
Products Limited to 1 Month Maximum Supply:
• Potassium Iodine
If one bottle contains 1+ month supply, Japan Customs will confiscate it.
Products Limited to 2 Months Maximum Supply:
• DHEA (Including 7-Keto DHEA)
If one bottle contains 2+ months supply, Japan Customs will confiscate it. Also beauty products, including shampoo and conditioner, are allowed a maximum of 24 products.
NOTICE: If Japan Customs confiscates any restricted products, iHerb or ComparingVitamins will not be responsible to refund it. Or if your order is returned due to prohibited products, wrong address, or no one signed to receive it, iHerb will refund your credit card as follows…
Refunds for returned orders will be credited only for orders with DHL or UPS shipping. iHerb will refund the order total, minus the shipping charge, and minus a 20% restocking fee. iHerb will also subtract any other charges during shipping (warehousing fees, return postage fees, etc.)
iHerb Japan Customs
For orders 16500+ yen, Japan Customs will charge duty, taxes, etc. iHerb Rewards credit (from customers using your promo code) is taxable. If you have Rewards credit, your order value plus rewards must be less than 16500 yen to avoid Japan Customs fees. Also to avoid Japan Customs fees, the maximum weight/product is 10 kg (22 lb). iHerb recommends you order less than 16500 yen and 10 kg (22 lb).
Jetro for Importing Cosmetics and Health Foods
iHerb Japan Customer Feedback:
• Orders $160+ shipped via Yamato may be charged extra import duties and/or Customs fees.
• Orders $160+ may be delayed by Japan Customs.